- Should you find yourself dissatisfied with your order for any reason, we extend a 25-day return policy.
- To start the return process, reach out to our support team via email at [email protected]. Kindly include your order details, specifying the item(s) you intend to return, along with the reason for the return and any pertinent information.
- Pack the unused item(s) you’d like to return in the original packaging. We will issue a return label for you to send us back your product with the address at 30 N Gould St #35102 Sheridan, WY 82801, USA.
- Customers are responsible for the cost of return shipping. These costs are non-refundable.
- Once your return is processed, we will issue a refund to your original payment method within 6-16 business days
Due to high demand, orders may take longer than usual. Please consider this before placing your order. For any issues, contact customer service—we’ll assist you promptly.
*Kindly note that these estimates are subject to variation due to factors beyond our control, such as weather conditions or carrier delays.
We offer standard shipping within the United States. Currently, we do not offer international shipping.
- Your order will be processed within 7-8 business days.
- U.S. orders typically arrive in 9-12 business days with a flat rate shipping fee of $6.45
*Delivery times may vary based on destination and customs.
SPECIFICATIONS:
- Ceramic Type: Porcelain
- Type: Coffee Mugs
- Style: Korean Style
- Material: Ceramic
- Shape: Handgrip
- Specification: 1 pcs
- Size: 300ml
- Color: Purple
